Penn IRB Customer Service Survey

 

The Penn IRB is distributing a customer service survey to seek feedback on the new Penn eIRB system, IRB processes, and IRB office customer service. This survey will be open through Friday October 2nd. 


The target audience for this survey are those involved in the application process to the Institutional Review Board, including:  

  • Principal Investigators (including Student Research Mentors)  
  • Co-Principal Investigators
  • Sub or Co-Investigators 
  • Research Support Staff (i.e., applicable titles may be one of the following but not limited to: Research Coordinator, Research Assistant, Regulatory Coordinator. Program Manager, Research Nurse, or other) 
  • Student Researchers
  • Fellows / Post Docs / Residents
  • Department Chairs


We ask that the research community please provide honest feedback about the eIRB system and your experiences interacting with IRB staff within the past year. 

 

The survey should take no more than 5-7 minutes to complete. The data will be used for benchmarking, improving IRB operations, and looking for ways to improve eIRB. 

NOTE: This survey is not targeted to the following audiences: 

  • IRB Members / Chairs

  • Ancillary Committees and associated staff

  • Research support offices and associated staff

 

If you are a member of the above groups – a separate survey will be distributed to you about your experiences with eIRB. 

You may access the survey here: https://upenn.co1.qualtrics.com/jfe/form/SV_2m1Ozi3q7E77BcO. 


Thank you in advance for your participation!