Resolved System Issues Log

Below is a list of system issues and bugs that have been responded to. If you continue to experience issues with any of these, please contact the eIRB help desk. The IRB office and the vendor continue to work on outstanding issues and this page will be updated periodically. 

1. Addressed the integration issue related to CITI training data
   • Note: Addition of the new GCP training course is in progress
   • Note: Some issues remain in relation to course name discrepancies. A long-term fix is planned for this but you may email the CITI Help Desk for us to manually update your record on all projects.
2. Manually updated the integration data in the organizational hierarchy to ensure accurate department chair routing
   • If further updates are needed, please submit a request here. 
3. Reduced the number of system-generated notification emails
4. Deactivated reliance agreement auto-expirations to avoid issues with scheduling in the Penn Medicine CRMS.
5. Corrected visibility of some Ancillary Committee review questions for reliance agreements
6. Removed tasks associated with archived protocols
7. Corrected visibility of annual check-in button when requesting to reopen a reliance agreement
8. Resolved critical bugs:
   • PDF report download error;
   • Resolved issue with personnel modification screen grayed out;
   • Addressed issue with PIs receiving error messages upon reviewing protocols;